WYnova

Custom development of AI solutions and agents

AI Solution Builder is WYnova's service for developing artificial intelligence solutions when there is no suitable alternative on the market. MASSC went into production in 10 weeks and Rapport reached MVP in 8.

  1. 01

    App

    3-tap booking, 24/7, on iOS and Android.

  2. 02

    GPS tracking

    Vehicle collection from the customer's home, with tracking.

  3. 03

    Back office

    5 modules covering the cycle through to the invoice.

  4. 04

    AI agentsAI

    Agents that execute the operational workflow.

  5. 05

    Billing

    The service cycle closes with the issue of the invoice.

MASSC: booking application, back office and AI agents for a BMW dealership, in production in 10 weeks. View the case

Custom-built solutions in production

MASSC, Car

Booking application for a BMW dealership, with a back office and AI agents.

In production in 10 weeks

Rosemark Rapport, Health

Custom development with patient behaviour replicas.

MVP in 8 weeks

Dubcast, Media

Live dubbing platform for people who speak different languages.

Real-time dubbing

SAPO, Media

AI content recommendation and categorisation: 90% accuracy.

90% categorisation accuracy

OutSystems, Software

AI sales call analysis: from 45-60 down to 10 minutes.

45→10 min analysis per sales call

Sales call analysis in 10 minutes

At OutSystems, analysis of each sales call went from 45-60 minutes to 10, and sales management uses it daily.

See the case at OutSystems
OutSystems · análise de chamadasIn production

transcricao-chamada.txt

11 categories extracted

Customer pain points
Manual integration between CRM and ERP
0,94
BANT: authority
Head of Operations
0,88
BANT: deadline
Next quarter
0,81
Upcoming events
Submit a technical proposal
0,92
Illustration of the call analysis developed for OutSystems: from 45-60 minutes down to 10 per call. Values and confidence levels are illustrative.

Development capabilities

  • Platforms built around the business

  • Voice agents at the point of decision

  • Behavioural models and replicas

  • AI on the company's document collection

  • Applications and products with built-in AI

  • Computer vision for detection and analysis

WYnova products ready to adapt

Five AI products already developed by WYnova, adapted to each case and integrated into the systems your company already uses.

  • MUSE

    MUSE

    Marketing and content

    Marketing and content creation platform. It automates production and approval, aligned with the brand and with human validation.

  • SCOUT

    SCOUT

    Budgeting

    Automated quoting agent. It operates within the CRM, handles the necessary emails and delivers a quote ready for validation.

  • MERIT

    MERIT

    Committees

    Automatic calculation of commissions and bonuses, with an audit trail. Closing goes from days to hours.

  • PRISM

    PRISM

    BI and operations

    Business intelligence and operations in a single real-time dashboard, with no manual export to Excel.

  • PULSE

    PULSE

    Sales intelligence

    Real-time field sales intelligence, with executive dashboards and opportunity alerts.

Three-layer integration architecture

Each business process connects the interface to the systems of record through the orchestration layer: sales, customer support, marketing and content, finance and commercial.

  1. L1

    User interface

    Where teams make decisions and act day to day.

  2. L2

    Orchestration layer

    WYnova layer

    Agents, MCP, RAG, proprietary interfaces, business rules and automation.

  3. L3

    Recording systems: SaaS and ERP

    SaaS: Salesforce, HubSpot. ERP: Sage, SAP, Cegid, PHC. Where company data already resides.

  • ISO/IEC 27001 certification
  • Audit trail at every step
  • Human validation at critical control points
  • AI model independence
  • No vendor lock-in

In 10 weeks, a BMW dealership with no digital system began taking bookings through an app and served its first customer without a single phone call.

Four phases, with go/no-go decision points

  1. 01

    Diagnosis

    The starting point is the actual process and the business problem, not the technology.

    Client
    Describes the process and the business problem in an initial 30-minute meeting.
    WYnova Engineering
    Maps the actual workflow, the available data and the repetitive work.
    AI
    Identifies the steps without a fixed rule, where AI is justified.
    Human validation
    Defines with the client the critical points that require approval.
  2. 02

    Validation

    Feasibility is confirmed before any investment in development.

    Client
    Shares the data and makes the go/no-go decision before development.
    WYnova Engineering
    Confirms the problem, the data and the feasibility with a prototype or proof of concept.
    AI
    Models are tested in the prototype and chosen case by case.
  3. 03

    Development

    MVP typically takes 8 to 12 weeks

    Phased development, integrated into existing systems, with go/no-go decision points.

    Client
    Decides at each go/no-go decision point between phases.
    WYnova Engineering
    Integrates through MCP and connectors into existing systems, without migrations.
    AI
    Handles the steps that require judgement. The rest runs on deterministic rules.
    Human validation
    A person approves at critical points, with an audit trail.
  4. 04

    Production

    In production, with traceability at every step and the code owned by the client.

    Client
    Receives the documented code, with no vendor lock-in.
    WYnova Engineering
    Puts the solution into production and rolls it out to other teams, with an engineer on site when needed.
    AI
    Operates day to day, with traceability at every step.
    Human validation
    Reviews what the AI flags, such as discrepancies in hours at Lachenmeier.

Frequently Asked Questions

An MVP is typically ready in 8 to 12 weeks, with go/no-go decision points between phases to control risk and investment.
The code belongs to the client and is delivered with documentation, so that the in-house team can continue development with no vendor lock-in.
Yes. Integration is carried out through MCP and connectors into existing systems, with no mandatory migrations.
Feasibility is confirmed in the validation phase, before any investment in development. That phase exists so that the go/no-go decision can be made on the basis of data.

Do you have a need that no solution on the market meets?

Describe the problem. WYnova assesses feasibility and proposes the path to production.