Privacy Policy
How we process the personal data we collect on this website, and what your rights are.
Last updated: 9 October 2026
1. Who is the data controller?
The data controller responsible for processing your personal data on this website is Plizz Solutions, Lda., which operates under the brand name WYnova, company registration number 513159347, with its registered office at Avenida Marginal, Edifício Parque Oceano, 4th Floor, 2780-322 Oeiras. WYnova is part of WYgroup.
If you have any questions regarding your personal data, please email hello@wynova.io.
2. What data do we collect?
- Contact form: name, email address, company (optional) and your message.
- Selo ID form: name, email address and the approximate amount of your investment.
- Technical data associated with each request: IP address, the page from which the form was submitted, and the date and time on which you gave your consent.
- Use of the website (only with your consent): browsing data collected by analytics and marketing cookies, as described in section 7.
We do not ask for, nor do we want, any sensitive data. Please do not include any in your message.
3. What we use the data for and on what legal basis
| Purpose | Legal basis (GDPR) |
|---|---|
| To respond to your enquiry and prepare a proposal, if applicable | Your consent and pre-contractual measures taken at your request (Article 6(1)(a) and (b)) |
| Protect forms against spam and abuse (anti-bot verification, limit on the number of requests per IP address) | Legitimate interest in keeping the website secure (Article 6(1)(f)) |
| To measure website usage and identify which companies and which professional profiles visit the site | Your consent, given via the cookie notice (Article 6(1)(a)) |
| Invoicing and accountancy, should you become a client | Compliance with legal obligations (Article 6(1)(c)) |
You may withdraw your consent at any time, without this affecting any processing carried out previously. For cookies, please use the ‘Cookie Preferences’ link. For contact details, please write to us.
4. How long do we keep the data?
| Data | Deadline |
|---|---|
| Enquiries that did not result in a business relationship (including IP and consent records) | 3 years from the date of the request; deleted automatically thereafter |
| Customer data required for invoicing and accounting purposes | 10 years, as required by Portuguese tax law |
| Website usage analytics data | The time limit set in each analysis tool, up to a maximum of 14 months |
| Your choice in the cookie notice | Stored only in your browser until you change or delete your browser data |
5. Who we share data with
We do not sell your data. We use service providers who process your data on our behalf and in accordance with our instructions:
| Service provider | What for? |
|---|---|
| Railway Corporation | Hosting for the website and the database where contact enquiries are stored |
| Resend (Plus Five Five, Inc.) | Sending notification and order confirmation emails |
| Cloudflare, Inc. | Anti-bot verification (Turnstile) on forms |
| Google Ireland Limited | Google Tag Manager and Google Analytics, only with your consent |
| Apollo.io (ZenLeads, Inc.) | Identification of companies visiting the website, only with their consent |
| Microsoft Ireland Operations Limited | Microsoft Clarity: heatmaps and session recordings, with form text hidden, only with your consent |
| LinkedIn Ireland Unlimited Company | LinkedIn Insight Tag: aggregated statistics on visitors’ professional profiles, subject to your consent |
We may also share data with other companies within the WYgroup group where this is necessary to fulfil your request, and with the authorities where required by law.
6. Transfers outside the European Economic Area
Some of the service providers listed above are based in the United States. In such cases, the transfer is based on appropriate safeguards provided for in the GDPR, such as the EU-US Data Privacy Framework adequacy decision or the standard contractual clauses approved by the European Commission.
7. Cookies and similar technologies
When you visit the website for the first time, we display a notice allowing you to accept or reject non-essential cookies. Rejecting them has the same effect as accepting them, and the website works in exactly the same way.
| Type | What it does | When is it used? |
|---|---|---|
| Required | It stores your cookie preferences (wy-consent) and website language settings (wy-lang) in your browser, and protects forms against bots (Cloudflare Turnstile). | Always |
| Analysis | Google Analytics, via Google Tag Manager: measures visits and page views on an aggregated basis. Microsoft Clarity: heatmaps and session recordings, with form text hidden. | Only if you agree |
| Marketing | Apollo.io: identifies the company from which the website is visited. LinkedIn Insight Tag: aggregated statistics on the job title, sector and size of the company of those visiting the website. | Only if you agree |
You can change your settings at any time in Cookie Preferences.
8. Your rights
Under the GDPR, you have the right to:
- to access the data we hold about you and receive a copy of it;
- correct inaccurate or incomplete data;
- ask us to delete them;
- to restrict or object to the processing;
- to receive the data in a structured format (portability);
- withdraw consent at any time.
To exercise any of these rights, please write to hello@wynova.io. We will reply within one month.
If you believe that your data is not being processed correctly, you can lodge a complaint with the National Data Protection Commission (CNPD) at www.cnpd.pt.
9. Safety
We use encrypted connections (HTTPS), restricted access to the database and content management systems, and anti-bot verification on forms to protect your data.
10. Changes to this policy
We may update this policy when we change the way we process data. The date of the last update is shown at the top of the page.